Proven Results in Complex Scenarios
Explore how we've helped our clients achieve transformative results through strategic AI implementation.
Large-Scale Regulatory Compliance & Process Repatriation
The Challenge
The bank was facing significant regulatory pressure to enhance its Know Your Client (KYC) and Anti-Money Laundering (AML) processes. A critical £10m+ program to repatriate these responsibilities from an external provider was falling behind schedule, risking regulatory penalties and operational disruption. The project was complex, involving multiple international business hubs and requiring a complete overhaul of the existing client onboarding lifecycle.
The Solution
Engaged as the lead Senior Project Manager, we took decisive action to bring the project back on track. The approach involved partnering directly with the Global Head of Sales and Head of Operations to redefine business requirements, implementing a robust project plan with tight deadlines to remediate extensive existing issues, and proactively identifying and addressing key risks and dependencies to ensure a smooth transition.
The Outcome
The project was successfully delivered on time and within budget, a significant achievement given the initial delays. Key outcomes included the successful repatriation of the £10m+ program, full compliance with incoming regulatory requirements, and enhanced operational control over the client onboarding and review lifecycle, restoring stakeholder confidence.
Operational Transformation through Zero-Touch Automation
The Challenge
The firm's high-volume derivatives trading operations were hampered by manual processes, leading to inefficiencies, increased operational risk, and limitations on scalability. The existing workflow for multi-million-dollar deals required significant manual intervention, creating bottlenecks and increasing the potential for costly errors.
The Solution
As a derivatives technical specialist and team lead, we spearheaded a strategic initiative to implement a "zero-touch" operating model. The solution involved identifying and transitioning five high-volume product lines to Electronic Trading Platforms (ETP), designing and delivering a new derivatives review and documentation platform, and collaborating with senior risk professionals to design and roll out enhanced, bank-wide policies that supported the new automated workflow.
The Outcome
The implementation of the zero-touch operating model delivered significant and measurable improvements across the business. This included enhanced profitability and efficiency, reduced operational risk, increased scalability to handle higher trade volumes, and improved controls and transparency that satisfied both internal and external regulatory requirements.
Strategic Growth & Target Operating Model Design
The Challenge
The consultancy's client, a financial institution, needed to establish a more robust and efficient operating model for its Structured Product and Exotic Derivative businesses. The existing processes were fragmented, lacked clear governance, and were not scalable to support future growth.
The Solution
Acting as the lead on-site consultant, we developed and implemented a comprehensive solution that addressed the client's strategic needs. The approach included designing and establishing a new, best-practice Target Operating Model, providing expert advisory on pricing, structuring, and risk management, and leveraging a deep personal network to introduce and secure over $1 million in new business for the consultancy.
The Outcome
The engagement delivered significant strategic and commercial value to both the end client and the consultancy. The new Target Operating Model provided the client with a clear, scalable, and efficient framework for managing their complex derivatives business, while the consultancy secured over $1 million in new revenue, solidifying its position as a leader in the structured products space.